Privacy Policy

Effective Date: 18/12/2024

Welcome to Billingz! Your privacy is critically important to us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website billingz.ng or use our services. Please read it carefully to understand our views and practices regarding your personal data.

1. Information We Collect

We collect and process the following types of personal information:

Personal Identification Information: Full name, phone number, email address, and payment details.
Transaction Information: Details of payments made, including purchase history for data plans, airtime, recharge cards, and bill payments for cable TV (DSTV, GOTV, StarTimes) and exam fees (WAEC, JAMB).
Technical Data: IP address, browser type, device information, and access times.

2. How We Use Your Information

We use the information collected for the following purposes:

To facilitate transactions and process payments using Paystack.
To provide, manage, and improve our services.
To communicate with you, respond to inquiries, and provide customer support.
To send important updates, such as changes to our terms, policies, or other administrative information.
To detect and prevent fraudulent transactions or other illegal activities.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with third parties in the following circumstances:

With our payment processor, Paystack, to facilitate secure payment transactions.
With service providers that help us operate and improve our platform, such as web hosting and customer support tools.
Where required by law or to comply with a legal obligation, such as responding to court orders, regulatory authorities, or law enforcement requests.

4. Data Security

We prioritize the security of your personal information. We use industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

The right to access the information we hold about you.
The right to correct or update your personal data if it is inaccurate or incomplete.
The right to request deletion of your personal data, subject to legal obligations.
The right to object to the processing of your personal data in certain circumstances.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies help us understand how users interact with our site, improve user experience, and provide targeted marketing. You can modify your browser settings to refuse cookies, but some features of our site may not function properly without them.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such third-party websites. We encourage you to read the privacy policies of these websites before providing any personal data.

8. Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" at the top will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us at:

Email: info@billingz.ng

By using our website and services, you consent to this Privacy Policy.